How do I resolve an unresolved order with an orderbot conflict?

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When an order is tagged as an Unresolved Order - Orderbot Conflict, it means that multiple orderbots are trying to apply the same action for the order, e.g. both orderbots are trying to change the shipping service.

To resolve issues with these orders, you can either edit any of the conflicting orderbots to ensure that they are not applying the same action to the order, or deactivate the orderbot that is causing the conflict and may no longer be needed.

For more information on editing an orderbot, see Editing an Orderbot.

For more information on deactivating an orderbot, see Deactivating an Orderbot.

Once you edit or deactivate a conflicting orderbot and resolve the issue, the order is tagged as Awaiting Shipment on the Search/Filter By panel.

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