[FAQ] What are orderbots?

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Unique to Skubana, orderbots are your custom business rules designed to do the work for you when it comes to fulfilling orders. Think of them as "if/then" statements, where "if" is the criteria by which you filter certain orders, and "then" is the action that is applied automatically to those orders.

The best way to design your Orderbots is to predetermine what you want each to do and mold the orderbot to fit that function. Do you want to automatically assign a certain shipping type based on the order’s weight? Are you transporting a certain product that needs to be declared as shipped with dry ice? Does your company have an agreement with a buyer that they always get free UPS Next Day Air? Orderbots can automate repetitive tasks and increase your company’s efficiency!

An Orderbot's filter is conditional logic that looks at an order to see if it matches your desired criteria, such as a sales channel, order weight, requested shipping service, etc. Skubana allows you to set multiple attributes using an AND qualifier, so you are able to apply orderbots to orders with very specific attribute, completely autonomously. 

Once you filter your orders by desired criteria, Skubana can then apply automated, repetitive actions to apply to those orders, such as selecting fulfillment from a certain warehouse, applying a specific shipping service and packaging, or simply labeling an order.

To summarize, orderbots are a powerful way to automate your processes. Instead of devoting manpower to manually process your orders, you can use orderbots instead. This not only saves you time and money, but also makes your processes more efficient and less prone to errors.

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