Orders that are not processed through Skubana's Shipping module need to be manually marked as shipped. Normally, these orders are fulfilled by a channel (e.g. Amazon FBA), a 3PL, a dropship vendor, or any other source outside of Skubana.
NOTE: Orders pending multi-channel fulfillment cannot be marked as shipped.
To manually mark an order as Shipped, follow the steps below:
1. Go to the Orders Module.
2. By default, the Orders page displays the orders that are awaiting shipment. Select the order you want to mark as shipped using the checkboxes in the left-most column. To select all orders, select the topmost checkbox, in the Column Type row.
If the orders are Awaiting Dropship or Awaiting 3PL Export, click the corresponding choices on the Search/Filter pane on the left, then select the records to be marked as shipped.
3. Click Mark 'Shipped.'
4. On the Create External Shipments window, enter the tracking number and shipping carrier for the selected order, select either Yes or No to indicate whether you want to notify the customer and update the channel where the order is from, then enter the ship date. The tracking number and shipping carrier can be valid values or artificial, the choice is up to you.
To update multiple orders with the same values, select the carrier, click either Yes or No, and enter the ship date on the topmost boxes.
5. Click Mark 'Shipped' to update status from Awaiting Shipment, Awaiting 3PL Export, or Awaiting Dropship to Shipped.