Glossary of Terms

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3PL

A Third-Party Logistics provider (3PL) offers outsourced logistics and warehouse management services. A 3PL typically provides support on picking, packing, shipping and, sometimes, FBA labeling workflow. Skubana has partnered with 3PLs located throughout the country with high client satisfaction rates and successful integration records with Skubana.

API

In computer programming, an Application Programming Interface (API) is a set of routines, protocols, and tools for building software and applications.

ASIN

Stands for the Amazon Standard Identification Number, a 10-character alphanumeric unique identifier assigned by Amazon.com and its partners for product identification within the Amazon.com organization.

Billing Allocation Shipping Zones

Billing allocation shipping zones tell Skubana where to send an order for fulfillment based on shipping location. Setup of these zones is only necessary when you have more than one in-house fulfillment or 3PL warehouse. If you only have one in-house fulfillment or 3PL warehouse, Skubana will define a default allocation shipping zone covering the entire country for you.

Bundle/Kit

A type of product that is composed of two or more core products. Thus, it is a pack of multiple core products which are sold together for a single price. The items contained within a bundle are core products (or product variations) with their own SKUs which are stocked and sold individually. When these individual products are bundled together, the bundle is assigned a unique SKU. Note that a bundle is non-stock tracked and only provides a theoretical quantity based on the availability of the core items within it.

Carrier Mappings

Skubana uses carrier mappings to translate the requested shipping service that comes with an order from a sales channel utilizing either a 3PL or a drop-shipping service.

Child Listing

In a parent/child relationship, one parent product has several child products, or child listings. The child products have similarities to each other, and are all related to the parent product. 

Communication Settings

Refers to the FTP and file format settings that a 3PL warehouse uses to send and receive orders, shipping and inventory information; also refers to the email communication settings for sales channels.  

Core Product

A core product is a single unique product. If the answer to this question: "Does the product I am selling contain an item inside it that I order individually from my supplier?" is a No, then you have a core product.

Custom Label

A custom label is a field in eBay's selling tools that is used by sellers to add descriptors to their listings, making it easier for them to manage their inventory. To integrate your eBay store with Skubana, you need to have custom labels for your listings. Otherwise, Skubana will not be able to pull in any of your data from eBay.

Direct Fulfillment

Direct Fulfillment (also known as In-house Fulfillment) is the process of picking, packing and processing orders to fulfill them directly yourself.

Document Print Settings

These are used to set up the dimensions of the shipping labels and packing slips for your direct or in-house warehouses. Also allows you to establish the order in which your labels and items appear in Skubana.

Dropship

Seller does not keep goods in stock but instead transfers customer orders and shipment details to either the manufacturer, another retailer, or a wholesaler, who then ships the goods directly to the customer.

FBA

With Fulfillment by Amazon (FBA), you store your products in Amazon's fulfillment centers, and they pick, pack, ship, and provide customer service for these products.

FBM

Fulfilled By Merchant (FBM) is when you list a product on Amazon and elect to ship your products to each buyer yourself.

Field Mapping

Regardless of file format, Skubana is able to handle files from your 3PLs and drop-shippers through field mappings. Each field in a 3PL or drop-shipper's file (containing order, shipping and inventory information, and sent to and received by Skubana through FTP) is mapped to a corresponding field in Skubana.

FIFO

First In, First Out, or FIFO, means that whatever gets in first, gets sold first.

It is one of the methods commonly used to calculate the value of inventory on hand at the end of an accounting period and the cost of goods sold during the period. This method assumes that inventory purchased or manufactured first is sold first and newer inventory remains unsold. Thus, cost of older inventory is assigned to cost of goods sold.

File Exchange

Refers to the act of sending files to and receiving files from your 3PLs and drop-shippers. Also, the name of an official eBay end-to-end selling tool that enables high-volume sellers to list multiple items on eBay in a single file.

Fill

Every line item will be filled if possible but back orders will be prioritized over everything else.

Fill Available

Fill available items and back order whatever is not available

Fill or Kill

Try to fill order, but if not possible, cancel the entire order.

FTP/SFTP

The File Transfer Protocol (FTP) is a standard network protocol used to transfer computer files between a client and server on a computer network. Used to communicate with 3PLs and dropshippers. 

SFTP, which stands for SSH File Transfer Protocol, or Secure File Transfer Protocol, is a separate protocol packaged with SSH that works in a similar way over a secure connection.

Fulfill­

How the product is shipped and by who

Fulfillment Latency

Getting a few extra days to process orders so you are not “pinged” for being late on Amazon – Amazon's default is 2 days.

Implied Share

Implied share is rating index or simply put, a score, that ranks the performance of a listing or product. It goes primarily from -2 to 2, and the general idea is that anything 1 and above is doing great, above a 0 and below 1 is OK but needs improvement, and finally anything 0 or below needs immediate action.

In-House Fulfillment

In-house Fulfillment (also known as Direct Fulfillment) is the process of picking, packing and processing orders to fulfill them directly yourself.

Inventory Allocation Shipping Zones

Also known as billing allocation shipping zones, which tell Skubana where to send an order for fulfillment based on shipping location. Setup of these zones is only necessary when you have more than one in-house fulfillment or 3PL warehouse. If you only have one in-house fulfillment or 3PL warehouse, Skubana will define a default allocation shipping zone covering the entire country for you.

Listing SKU

A unique value assigned to your product listing on a marketplace. If you have multiple product listings in a marketplace, you will have multiple listing SKUs in that marketplace as well.

Master SKU

A unique value you give your product to identify them in house.

MCF

Multi-Channel Fulfillment (MCF) is an optional feature within Fulfillment by Amazon (FBA) that provides you the fast, trusted Amazon shipping and fulfillment for your orders made from other sales channels. It is designed to give your customers the fast Amazon shipping experience they love and help build customer loyalty and sales. FBA increases sales but is more costly, e.g. buying a product from Amazon that is located on eBay. Skubana allows MCF using orderbots.

Missing Product Information

Orders that are not tied to a Master SKU

Missing Stock Location 

Products that are not assigned inventory or a location in the warehouse

Orderbots

Orderbots are Skubana-trademarked IF/THEN Statements used to automate repetitive tasks. Create as many Orderbots as you need to simplify, automate and better manage your business.

Out of Stock Control

Feature found on eBay for sellers to keep their Good 'Til Canceled listings hidden but open even when the product is out of stock. Using this option, the listing will retain the same ItemID and historical sales data.

Parent Listing

In a parent/child relationship, one parent product, or a parent listing, has several child products, or child listings. The parent product binds all the child products, which have similarities to each other, together.

RMA

A Return merchandise authorization (RMA), return authorization (RA) or return goods authorization (RGA) is a part of the process of returning a product in order to receive a refund, replacement, or repair during the product's warranty period

Shipment Mappings

Skubana uses shipment mappings to translate the requested shipping service that comes with an order from a direct or in-house fulfillment center.

SKU Alerts

SKU alerts let you know if orders can be merged, if an order has been skipped, or if an inventory level failed to update on a channel.

Third-Party Logistics

See 3PL.

Unresolved Orders

Orders that are missing product information (Master SKU), stock location, or out of stock

Vendor SKU

Unique value assigned to a product by your vendors or suppliers

Virtual SKU

Virtual SKU is the umbrella for all of your various products. Inventory is not tracked against your Virtual SKU but rather, the Virtual SKU allows you to view a breakdown of your various products from under one central SKU.

 

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