Settings

Tax Identifiers

Written by Skubana Support
Updated over a week ago

Company Time Zone Setting

Written by Skubana Support
Updated over a week ago

Ruby Has 3PL Integration

This article details the Ruby Has 3PL Integration Touchpoints and Integration Setup

Written by Skubana Support
Updated over a week ago

Disable the Inventory Update From Extensiv Order Manager to All Sales Channels

Follow these instructions to disable the inventory update from Extensiv Order Manager.

Written by Skubana Support
Updated over a week ago

Update My Profile

Instructions on how to update your name, email address, password, and email preferences.

Written by Skubana Support
Updated over a week ago

How To Change Your Password

Written by Skubana Support
Updated over a week ago

How to Enable Out of Stock Control for eBay Sales Channels

Out of Stock Control keeps eBay listings active and hidden from search results when you run out of stock.

Written by Skubana Support
Updated over a week ago

Company Info and Additional Account Settings

Follow these instructions to update your company info and other account settings in Extensiv Order Manager.

Written by Skubana Support
Updated over a week ago

Adding a New User to Your Account

Written by Skubana Support
Updated over a week ago

How to View Your Extensiv Order Manager Invoices

Follow these instructions to view your Extensiv Order Manager invoices.

Written by Skubana Support
Updated over a week ago

Installing an App from the Skubana App Store

This article covers how to download a Skubana App from the App Store, or remove an app from your account.

Written by Skubana Support
Updated over a week ago

How To Remove an App in Skubana

Written by Skubana Support
Updated over a week ago

Configuring Shipping Presets

This article covers how to configure Shipping Presets

Written by Skubana Support
Updated over a week ago

Walmart Fulfillment Services - WFS

Extensiv Order Manager supports Walmart Fulfillment Services or "WFS"

Written by Skubana Support
Updated over a week ago

Setting Up Shipment & Carrier Mappings for Your Sales Channels

This article explains how Shipment & Carrier Mappings in Extensiv Order Manager work.

Written by Skubana Support
Updated over a week ago

WFS Workflow

Inbound Shipments can be created in Extensiv Order Manager for items to send to Walmart Fulfillment Services or "WFS"

Written by Skubana Support
Updated over a week ago

Amazon Cancellation Settings

Extensiv Order Manager can now reflect full order cancellations when an order has been canceled in Amazon.

Written by Skubana Support
Updated over a week ago

Amazon Pacific Time Orderbot Setting

Written by Skubana Support
Updated over a week ago

Shopify Locations

Take full advantage of multi-location functionality on Shopify by mapping your Extensiv Order Manager warehouses to your Shopify locations

Written by Skubana Support
Updated over a week ago

Shopify Tags

Written by Skubana Support
Updated over a week ago

Enable or Disable Extensiv Order Manager Email Notifications to Your Customers

Written by Skubana Support
Updated over a week ago

Deactivating a Sales Channel

This article explains how to deactivate a sales channel in Extensiv Order Manager

Written by Skubana Support
Updated over a week ago

Adding Shopify as a Sales Channel

In this article, we detail the steps for adding your Shopify store as a sales channel in Extensiv Order Manager.

Written by Skubana Support
Updated over a week ago

Viewing a Sales Edit Channel's History

Written by Skubana Support
Updated over a week ago

Adding Amazon as a Sales Channel

In this article, we detailed the steps on how to add your Amazon merchant account as a sales channel in Extensiv Order Manager.

Written by Skubana Support
Updated over a week ago

Adding eBay as a Sales Channel

Reviews how to connect a new eBay sales channel in Extensiv Order Manager.

Written by Skubana Support
Updated over a week ago

Adding Newegg as a Sales Channel

This article reviews how to add Newegg within Extensiv Order Manager's UI

Written by Skubana Support
Updated over a week ago

Adding Walmart as a Sales Channel

Reviews how to connect a new Walmart sales channel in Extensiv Order Manager.

Written by Skubana Support
Updated over a week ago

Editing Sales Channels

This article reviews all the options for configuring sales channel details.

Written by Skubana Support
Updated over a week ago

Adding a Manual Sales Channel

Written by Skubana Support
Updated over a week ago

How to Exclude a Warehouse From Pushing Inventory to a Sales Channel

Follow these instructions to exclude a warehouse from pushing inventory to a sales channel.

Written by Skubana Support
Updated over a week ago

Assigning a Packing Slip and/or Email Template to your Sales Channel

How to Assign a Packing Slip or Email Template to a Sales Channel

Written by Skubana Support
Updated over a week ago

Adding Sales Channels

Written by Skubana Support
Updated over a week ago

Reactivating Sales Channels

Written by Skubana Support
Updated over a week ago

Order Payment Webhook

Written by Skubana Support
Updated over a week ago

Shopify Auto-Subscribing Webhooks

Written by Skubana Support
Updated over a week ago

Shopify Product Update / Product Edit Webhook

Written by Skubana Support
Updated over a week ago

Shopify Refund Webhook (e-commerce Orders)

Functionality Overview & Configuration Instructions

Written by Skubana Support
Updated over a week ago

Order Creation Webhook

Written by Skubana Support
Updated over a week ago

Shopify Cancellation Webhook

Written by Skubana Support
Updated over a week ago

Shopify Fulfillment Webhook

Written by Skubana Support
Updated over a week ago

Shopify Refund Webhook - POS Orders

Functionality Overview & Configuration Instructions

Written by Skubana Support
Updated over a week ago

Shopify Product Deletion Webhook

Written by Skubana Support
Updated over a week ago

BigCommerce Webhook

Configure statuses in Extensiv Order Manager to further utilize the automation offered via our native integration with BigCommerce!

Written by Skubana Support
Updated over a week ago

How to Assign Shipping Providers and Services to Orders Based on the Requested Services from the Sales Channel

Follow these instructions to assign shipping providers and services to orders based on the requested services from the sales channel.

Written by Skubana Support
Updated over a week ago

Adding Shipping Providers

This article instructs how to add, edit, and deactivate shipping providers linked to your Extensiv Order Manager account.

Written by Skubana Support
Updated over a week ago

Adding DHL eCommerce as a Shipping Provider

In this article, we review the steps for adding DHL eCommerce as a shipping provider in Extensiv Order Manager.

Written by Skubana Support
Updated over a week ago

How to Add Express 1 as a Shipping Provider

Follow these instructions to add Express 1 as a shipping provider.

Written by Skubana Support
Updated over a week ago

Adding Amazon Buy Shipping as a Shipping Provider

Ship Amazon orders using Amazon Buy Shipping in Extensiv Order Manager.

Written by Skubana Support
Updated over a week ago

UPS Mail Innovations Services

You can now ship with UPS Mail Innovations Services directly through your UPS Provider in Extensiv Order Manager.

Written by Skubana Support
Updated over a week ago

Customizing Shipping Services and Package Types Per Shipping Provider

Users can select which shipping services and package types they’d like to see throughout the platform on a per-provider basis.

Written by Skubana Support
Updated over a week ago

FedEx ETD

The ETD feature will allow you to request a FedEx shipping provider to generate ETD documents OR upload your own for international shipments

Written by Skubana Support
Updated over a week ago

Deactivate or Reactivate a Shipping Provider

If you are no longer using a shipping provider, you may deactivate it from your list of active shipping providers.

Written by Skubana Support
Updated over a week ago

Adding FedEx as a Shipping Provider

This article explains how to set up FedEx as a Shipping Provider

Written by Skubana Support
Updated over a week ago

Adding a Dropship Vendor to Extensiv Order Manager

Follow these instructions to add a dropship vendor to Extensiv Order Manager.

Written by Skubana Support
Updated over a week ago

How to Automatically Create Purchase Orders For Dropship Orders

Follow these instructions to automatically create purchase orders for dropship orders.

Written by Skubana Support
Updated over a week ago

Creating or Updating Vendors

This article reviews how to create or edit a new vendor in Extensiv Order Manager.

Written by Skubana Support
Updated over a week ago

Instructional Video - Creating Warehouses & Warehouse Settings

Instructional video on how to add warehouses and warehouse settings

Written by Skubana Customer Success
Updated over a week ago

Use Component Inventory Setting for Bundles and Kits

Written by Skubana Support
Updated over a week ago

Setting a Dropship Template and Fulfilling Orders with a P.O.

How to fulfill orders with a dropshipper with a P.O.

Written by Skubana Support
Updated over a week ago

Dropship Vendor FTP Configuration

How you can use Extensiv Order Manager to send orders to a dropshipper via FTP

Written by Skubana Support
Updated over a week ago

Configuring Shipping Label Print Format Options

How to configure label size and format in Extensiv Order Manager

Written by Skubana Support
Updated over a week ago

Can I have additional order information populated on my Shipping label?

This article instructs on how to configure messages on your shipping labels

Written by Skubana Support
Updated over a week ago

Configuring a Dropship Vendor

Setting up Extensiv Order Manager to communicate with your Dropship Vendor

Written by Skubana Support
Updated over a week ago

How to Configure the Order Export File for FTP Connections

Follow these instructions to configure the order export file for an FTP connection.

Written by Skubana Support
Updated over a week ago

Search for Vendors

Written by Skubana Support
Updated over a week ago

Inventory Dependent Warehouses

This article explains how to set up dependent warehouse and why they are used.

Written by Skubana Support
Updated over a week ago

Updating the Address/Return Address for Your Warehouse

This article provides instructions on how to updates warehouses address information

Written by Skubana Support
Updated over a week ago

Deactivating a Warehouse in Extensiv Order Manager

This article instructs on how to deactivate a warehouse in your Extensiv Order Manager account.

Written by Skubana Support
Updated over a week ago

Creating and Configuring Warehouses in Extensiv Order Manager

This article instructs on how to create and configure warehouses in Extensiv Order Manager

Written by Skubana Support
Updated over a week ago

Pick List Settings

Written by Skubana Support
Updated over a week ago

Setting Up Document Print Settings

This article covers all the various configurations of Document Print Settings for an in-house warehouse

Written by Skubana Support
Updated over a week ago

Setting Up Domestic Backup Warehouses

Written by Skubana Support
Updated over a week ago

FTP Inventory Import for a 3PL

configuring your FTP connection to support an inventory import

Written by Skubana Support
Updated over a week ago

Set Up Field Mappings of Import/Export Files

Written by Skubana Support
Updated over a week ago

Setting Up a Warehouse's International Rank

Written by Skubana Support
Updated over a week ago

How do I connect Skubana with Deliverr?

Written by Skubana Support
Updated over a week ago

Setting Up a 3PL Warehouse

This article covers possible connection methods for a 3PL and how to set one up in Extensiv Order Manager.

Written by Skubana Support
Updated over a week ago

Creating an In-House Warehouse

Written by Skubana Support
Updated over a week ago

Add Order Item to Order Orderbot Action

Written by Skubana Support
Updated over a week ago

Commonly Used Orderbots

Need help with setting up orderbots? This article describes some of the most commonly used orderbots.

Written by Skubana Support
Updated over a week ago

Support for Shopify's Additional Details

Extensiv Order Manager can now read and bring in the 'Additional Details' elements on Shopify orders.

Written by Skubana Support
Updated over a week ago

Orderbots filtered by zip code range

Apply actions to orders that have an address in a specific zip code

Written by Skubana Support
Updated over a week ago

Postal Zones in Extensiv Order Manager

This articles explains how to utilize postal zones in Extensiv Order Manager

Written by Skubana Support
Updated over a week ago

Mark Order as Shipped Orderbot

"Mark order as shipped" is now available as an orderbot action.

Written by Skubana Support
Updated over a week ago

Automate Orders to Fulfill from a Specific Warehouse

This article will explain how a user can assign orders to fulfill from a specific warehouse

Written by Skubana Support
Updated over a week ago

Editing an Orderbot

How to make changes to an existing orderbot

Written by Skubana Support
Updated over a week ago

Deactivating an Orderbot in Extensiv Order Manager

How to deactivate an Orderbot in Extensiv Order Manager

Written by Skubana Support
Updated over a week ago

Replace Address Orderbot

"Replace Address Field" is now available as an orderbot action

Written by Skubana Support
Updated over a week ago

Creating an Orderbot

Orderbots can help automate repeatable tasks applied to your sales orders

Written by Skubana Support
Updated over a week ago

Email Verification Process for P.O. & E-mail Templates

As of September 2020, E-mail and P.O. Templates will require verification in order to successfully utilize the "From E-mail" field.

Written by Skubana Support
Updated over a week ago

Email Templates

How to Create Email Templates in Extensiv Order Manager

Written by Skubana Support
Updated over a week ago

Setting up Packing Slip Templates

How to Create Packing Slip Templates in Extensiv Order Manager

Written by Skubana Support
Updated over a week ago

PO Templates

How to Create PO Templates in Extensiv

Written by Skubana Support
Updated over a week ago