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94 articles in this collection
Written by
Skubana Support
and
Skubana Customer Success
Tax Identifiers
Written by
Skubana Support
Updated over a week ago
Company Time Zone Setting
Written by
Skubana Support
Updated over a week ago
Ruby Has 3PL Integration
This article details the Ruby Has 3PL Integration Touchpoints and Integration Setup
Written by
Skubana Support
Updated over a week ago
Disable the Inventory Update From Skubana to All Sales Channels
Follow these instructions to disable the inventory update from Skubana.
Written by
Skubana Support
Updated over a week ago
Update My Profile
Instructions on how to update your name, email address, password, and email preferences.
Written by
Skubana Support
Updated over a week ago
How To Change Your Password
Written by
Skubana Support
Updated over a week ago
How to Enable Out of Stock Control for eBay Sales Channels
Out of Stock Control keeps eBay listings active and hidden from search results when you run out of stock.
Written by
Skubana Support
Updated over a week ago
Company Info and Additional Account Settings
Follow these instructions to update your company info and other account settings in Skubana.
Written by
Skubana Support
Updated over a week ago
Adding a New User to Your Account
Written by
Skubana Support
Updated over a week ago
How to View Your Skubana Invoices
Follow these instructions to view your Skubana invoices.
Written by
Skubana Support
Updated over a week ago
Installing an App from the Skubana App Store
This article covers how to download a Skubana App from the App Store, or remove an app from your account.
Written by
Skubana Support
Updated over a week ago
How To Remove an App in Skubana
Written by
Skubana Support
Updated over a week ago
Configuring Shipping Presets
This article covers how to configure Shipping Presets
Written by
Skubana Support
Updated over a week ago
Sales Channels
Walmart Fulfillment Services - WFS
Skubana supports Walmart Fulfillment Services or "WFS"
Written by
Skubana Support
Updated over a week ago
Setting Up Shipment & Carrier Mappings for Your Sales Channels
This article explains how Shipment & Carrier Mappings in Skubana work.
Written by
Skubana Support
Updated over a week ago
WFS Workflow
Inbound Shipments can be created in Skubana for items to send to Walmart Fulfillment Services or "WFS"
Written by
Skubana Support
Updated over a week ago
Amazon Cancellation Settings
Skubana can now reflect full order cancellations when an order has been canceled in Amazon.
Written by
Skubana Support
Updated over a week ago
Amazon Pacific Time Orderbot Setting
Written by
Skubana Support
Updated over a week ago
Shopify Locations
You now can take full advantage of multi-location functionality on Shopify by mapping your Skubana warehouses to your Shopify locations
Written by
Skubana Support
Updated over a week ago
Shopify Tags
Written by
Skubana Support
Updated over a week ago
Enable or Disable Skubana Email Notifications to Your Customers
Written by
Skubana Support
Updated over a week ago
Deactivating a Sales Channel
This article explains how to deactivate a sales channel in Skubana
Written by
Skubana Support
Updated over a week ago
Adding Shopify as a Sales Channel
In this article, we detail the steps for adding your Shopify store as a sales channel in Skubana.
Written by
Skubana Support
Updated this week
Viewing a Sales Edit Channel's History
Written by
Skubana Support
Updated over a week ago
Adding Amazon as a Sales Channel
In this article, we detail the steps for adding your Amazon merchant account as a sales channel in Skubana.
Written by
Skubana Support
Updated over a week ago
Adding eBay as a Sales Channel
Reviews how to connect a new eBay sales channel in Skubana.
Written by
Skubana Support
Updated over a week ago
Adding Newegg as a Sales Channel
This article reviews how to add Newegg within Skubana's UI
Written by
Skubana Support
Updated over a week ago
Adding Walmart as a Sales Channel
Reviews how to connect a new Walmart sales channel in Skubana.
Written by
Skubana Support
Updated over a week ago
Editing Sales Channels
This article reviews all the options for configuring sales channel details.
Written by
Skubana Support
Updated over a week ago
Adding a Manual Sales Channel
Written by
Skubana Support
Updated over a week ago
How to Exclude a Warehouse From Pushing Inventory to a Sales Channel
Follow these instructions to exclude a warehouse from pushing inventory to a sales channel.
Written by
Skubana Support
Updated over a week ago
Assigning a Packing Slip and/or Email Template to your Sales Channel
How to Assign a Packing Slip or Email Template to a Sales Channel
Written by
Skubana Support
Updated over a week ago
Adding Sales Channels
Written by
Skubana Support
Updated over a week ago
Reactivating Sales Channels
Written by
Skubana Support
Updated over a week ago
Webhooks
Order Payment Webhook
Written by
Skubana Support
Updated over a week ago
Shopify Auto-Subscribing Webhooks
Written by
Skubana Support
Updated over a week ago
Shopify Product Update / Product Edit Webhook
Written by
Skubana Support
Updated over a week ago
Shopify Refund Webhook (e-commerce Orders)
Functionality Overview & Configuration Instructions
Written by
Skubana Support
Updated over a week ago
Order Creation Webhook
Written by
Skubana Support
Updated over a week ago
Shopify Cancellation Webhook
Written by
Skubana Support
Updated over a week ago
Shopify Fulfillment Webhook
Written by
Skubana Support
Updated over a week ago
Shopify Refund Webhook - POS Orders
Functionality Overview & Configuration Instructions
Written by
Skubana Support
Updated over a week ago
Shopify Product Deletion Webhook
Written by
Skubana Support
Updated over a week ago
BigCommerce Webhook
Configure statuses in Skubana to further utilize the automation offered via our native integration with BigCommerce!
Written by
Skubana Support
Updated over a week ago
Shipping Providers
How to Assign Shipping Providers and Services to Orders Based on the Requested Services from the Sales Channel
Follow these instructions to assign shipping providers and services to orders based on the requested services from the sales channel.
Written by
Skubana Support
Updated over a week ago
Adding Shipping Providers
This article instructs how to add, edit, and deactivate shipping providers linked to your Skubana account.
Written by
Skubana Support
Updated over a week ago
Adding DHL eCommerce as a Shipping Provider
In this article, we review the steps for adding DHL eCommerce as a shipping provider in Skubana.
Written by
Skubana Support
Updated over a week ago
How to Add Express 1 as a Shipping Provider
Follow these instructions to add Express 1 as a shipping provider.
Written by
Skubana Support
Updated over a week ago
Adding Amazon Buy Shipping as a Shipping Provider
Ship Amazon orders using Amazon Buy Shipping in Skubana.
Written by
Skubana Support
Updated over a week ago
UPS Mail Innovations Services
You can now ship with UPS Mail Innovations Services directly through your UPS Provider in Skubana.
Written by
Skubana Support
Updated over a week ago
Customizing Shipping Services and Package Types Per Shipping Provider
Users can select which shipping services and package types they’d like to see throughout the platform on a per-provider basis.
Written by
Skubana Support
Updated over a week ago
FedEx ETD
The ETD feature will allow you to request a FedEx shipping provider to generate ETD documents OR upload your own for international shipments
Written by
Skubana Support
Updated over a week ago
Deactivate or Reactivate a Shipping Provider
If you are no longer using a shipping provider, you may deactivate it from your list of active shipping providers.
Written by
Skubana Support
Updated over a week ago
Adding FedEx as a Shipping Provider
This article explains how to set up FedEx as a Shipping Provider
Written by
Skubana Support
Updated over a week ago
Vendors
Adding a Dropship Vendor to Skubana
Follow these instructions to add a dropship vendor to Skubana.
Written by
Skubana Support
Updated over a week ago
How to Automatically Create Purchase Orders For Dropship Orders
Follow these instructions to automatically create purchase orders for dropship orders.
Written by
Skubana Support
Updated over a week ago
Creating or Updating Vendors
This article reviews how to create or edit a new vendor in Skubana
Written by
Skubana Support
Updated over a week ago
Warehouses & Vendors
Instructional Video - Creating Warehouses & Warehouse Settings
Instructional video on how to add warehouses and warehouse settings
Written by
Skubana Customer Success
Updated over a week ago
Use Component Inventory Setting for Bundles and Kits
Written by
Skubana Support
Updated over a week ago
Setting a Dropship Template and Fulfilling Orders with a P.O.
How to fulfill orders with a dropshipper with a P.O.
Written by
Skubana Support
Updated over a week ago
Dropship Vendor FTP Configuration
How you can use Skubana to send orders to a dropshipper via FTP
Written by
Skubana Support
Updated over a week ago
Configuring Shipping Label Print Format Options
How to configure label size and format in Skubana
Written by
Skubana Support
Updated over a week ago
Can I have additional order information populated on my Shipping label?
This article instructs on how to configure messages on your shipping labels
Written by
Skubana Support
Updated over a week ago
Configuring a Dropship Vendor
Setting up Skubana to communicate with your Dropship Vendor
Written by
Skubana Support
Updated over a week ago
How to Configure the Order Export File for FTP Connections
Follow these instructions to configure the order export file for an FTP connection.
Written by
Skubana Support
Updated over a week ago
Search for Vendors
Written by
Skubana Support
Updated over a week ago
Inventory Dependent Warehouses
This article explains how to set up dependent warehouse and why they are used.
Written by
Skubana Support
Updated over a week ago
Updating the Address/Return Address for Your Warehouse
This article provides instructions on how to updates warehouses address information
Written by
Skubana Support
Updated over a week ago
Deactivating a Warehouse in Skubana
This article instructs on how to deactivate a warehouse in your Skubana account.
Written by
Skubana Support
Updated over a week ago
Creating and Configuring Warehouses in Skubana
This article instructs on how to create and configure warehouses in Skubana
Written by
Skubana Support
Updated over a week ago
Pick List Settings
Written by
Skubana Support
Updated over a week ago
Setting Up Document Print Settings
This article covers all the various configurations of Document Print Settings for an in-house warehouse
Written by
Skubana Support
Updated over a week ago
Setting Up Domestic Backup Warehouses
Written by
Skubana Support
Updated over a week ago
FTP Inventory Import for a 3PL
configuring your FTP connection to support an inventory import
Written by
Skubana Support
Updated over a week ago
Set Up Field Mappings of Import/Export Files
Written by
Skubana Support
Updated over a week ago
Setting Up a Warehouse's International Rank
Written by
Skubana Support
Updated over a week ago
How do I connect Skubana with Deliverr?
Written by
Skubana Support
Updated over a week ago
Setting Up a 3PL Warehouse
This article covers possible connection methods for a 3PL and how to set one up in Skubana.
Written by
Skubana Support
Updated over a week ago
Creating an In-House Warehouse
Written by
Skubana Support
Updated over a week ago
Orderbots
Add Order Item to Order Orderbot Action
Written by
Skubana Support
Updated over a week ago
Commonly Used Orderbots
Need help with setting up orderbots? This article describes some of the most commonly used orderbots.
Written by
Skubana Support
Updated over a week ago
Support for Shopify's Additional Details
Skubana can now read and bring in the 'Additional Details' elements on Shopify orders.
Written by
Skubana Support
Updated over a week ago
Orderbots filtered by zip code range
Apply actions to orders that have an address in a specific zip code
Written by
Skubana Support
Updated over a week ago
Postal Zones in Skubana
This articles explains how to utilize postal zones in Skubana
Written by
Skubana Support
Updated over a week ago
Mark Order as Shipped Orderbot
"Mark order as shipped" is now available as an orderbot action.
Written by
Skubana Support
Updated over a week ago
Automate Orders to Fulfill from a Specific Warehouse
This article will explain how a user can assign orders to fulfill from a specific warehouse
Written by
Skubana Support
Updated over a week ago
Editing an Orderbot
How to make changes to an existing orderbot
Written by
Skubana Support
Updated over a week ago
Deactivating an Orderbot in Skubana
How to deactivate an Orderbot in Skubana
Written by
Skubana Support
Updated over a week ago
Replace Address Orderbot
"Replace Address Field" is now available as an orderbot action
Written by
Skubana Support
Updated over a week ago
Creating an Orderbot
Orderbots can help automate repeatable tasks applied to your sales orders
Written by
Skubana Support
Updated over a week ago
Templates
Email Verification Process for P.O. & E-mail Templates
As of September 2020, E-mail and P.O. Templates will require verification in order to successfully utilize the "From E-mail" field.
Written by
Skubana Support
Updated over a week ago
Email Templates
How to Create Email Templates in Skubana
Written by
Skubana Support
Updated over a week ago
Setting up Packing Slip Templates
How to Create Packing Slip Templates in Skubana
Written by
Skubana Support
Updated over a week ago
PO Templates
How to Create PO Templates in Skubana
Written by
Skubana Support
Updated over a week ago