Orders

Find help here on creating, managing and fulfilling your orders.

Abdullah Wali avatar Alex McVarish avatar Sandi Isozaki avatar +1
66 articles in this collection
Written by Abdullah Wali, Alex McVarish, Sandi Isozaki and 1 other

Order Export Configuration in the UI- Complete List of Order Export Fields

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Written by Sandi Isozaki
Updated over a week ago

Edit Shopify Order Items

Review how making certain edits to Shopify orders in Skubana will affect their fulfillment display in Shopify
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Written by Sandi Isozaki
Updated over a week ago

Customizing the columns in the Orders Module

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Written by Sandi Isozaki
Updated over a week ago

Does Skubana Support Amazon Buy Shipping?

Yes we do! You can fulfill Seller Fulfilled Prime orders with Amazon Buy Shipping with the following understanding
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Written by Sandi Isozaki
Updated over a week ago

Importing Orders Manually

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Written by Abdullah Wali
Updated over a week ago

Printing Shipping Labels

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Written by Abdullah Wali
Updated over a week ago

How can I print or save a copy of a pick list?

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Written by Abdullah Wali
Updated over a week ago

FBA Order Management

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Written by Abdullah Wali
Updated over a week ago

We are getting a Tracking/Cancellations Failed to Update on Amazon.com notice. What's wrong?

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Written by Abdullah Wali
Updated over a week ago

What is the address format needed when shipping to Puerto Rico or other US Territories?

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Written by Abdullah Wali
Updated over a week ago

[HOW-TO] Resolve an order in missing product information status

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Written by Abdullah Wali
Updated over a week ago

Shipping Label Creation on the Cloud

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Written by Abdullah Wali
Updated over a week ago

Can I restore a canceled order?

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Written by Abdullah Wali
Updated over a week ago

How do I manually mark an order as shipped?

This article reviews how to manually mark orders as shipped individually as well as in bulk.
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Written by Sandi Isozaki
Updated over a week ago

Reprint Shipping Labels

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Written by Abdullah Wali
Updated over a week ago

[FAQ] Can orderbots split orders?

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Written by Abdullah Wali
Updated over a week ago

What is the order by which COGS is calculated in Skubana?

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Written by Abdullah Wali
Updated over a week ago

[FAQ] Can I change the order in which my orderbots apply?

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Written by Abdullah Wali
Updated over a week ago

How do I resolve an order requiring a split?

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Written by Abdullah Wali
Updated over a week ago

How to assign a sales channel to fulfill orders from a specific warehouse

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Written by Abdullah Wali
Updated over a week ago

Can I add a new order to an integrated (non-manual) sales channel?

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Written by Abdullah Wali
Updated over a week ago

How do I resolve an order that is missing a stock location?

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Written by Abdullah Wali
Updated over a week ago

Awaiting Payment

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Written by Abdullah Wali
Updated over a week ago

How do I resolve an order that is out of stock?

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Written by Abdullah Wali
Updated over a week ago

Add a Manual Order

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Written by Abdullah Wali
Updated over a week ago

How do I bulk edit the fulfillment method for my orders?

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Written by Abdullah Wali
Updated over a week ago

How can I print or save a copy of a packing slip?

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Written by Abdullah Wali
Updated over a week ago

[FAQ] I created an orderbot but it did not apply to my orders?

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Written by Abdullah Wali
Updated over a week ago

How do I resolve an order that is missing a fulfillment source?

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Written by Abdullah Wali
Updated over a week ago

Can I create an RMA for an FBA order?

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Written by Abdullah Wali
Updated over a week ago

Export an Order to a 3PL

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Written by Abdullah Wali
Updated over a week ago

Ship Multiple-Package Orders

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Written by Abdullah Wali
Updated over a week ago

Exporting Orders

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Written by Abdullah Wali
Updated over a week ago

Multi-Channel Fulfill a Core Product in a Bundle

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Written by Abdullah Wali
Updated over a week ago

Importing External Shipments

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Written by Abdullah Wali
Updated over a week ago

Validate a Shipping Address

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Written by Abdullah Wali
Updated over a week ago

How do I bulk mark orders as shipped?

Skubana allows the mass editing of order statuses to be Shipped via the Orders module.
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Written by Sandi Isozaki
Updated over a week ago

How do I bulk edit the fulfillment method for my orders?

To bulk edit the fulfillment method and/or source for your unfulfilled orders, follow the instructions below.
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Written by Sandi Isozaki
Updated over a week ago

Do you pull in historical orders?

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Written by Abdullah Wali
Updated over a week ago

Selecting a Fulfillment Method and Source

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Written by Abdullah Wali
Updated over a week ago

Missing Order Info

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Written by Alex McVarish
Updated over a week ago

Ship Orders

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Written by Abdullah Wali
Updated over a week ago

How do I export orders out of Skubana?

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Written by Abdullah Wali
Updated over a week ago

Can I split orders? How?

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Written by Abdullah Wali
Updated over a week ago

Why is Skubana not synching fulfillment information from my sales channels?

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Written by Abdullah Wali
Updated over a week ago

How does an Awaiting Payment order resolved itself? How do I manually resolve it?

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Written by Abdullah Wali
Updated over a week ago

Customs

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Written by Alex McVarish
Updated over a week ago

Amazon MCF an order

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Written by Abdullah Wali
Updated over a week ago

Shipping Orders

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Written by Abdullah Wali
Updated over a week ago

Importing Tracking Information for Shipped Orders via a Spreadsheet

How to add orders not shipped through Skubana via spreadsheet upload
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Written by Abdullah Wali
Updated over a week ago

Uploading Tracking Information for Shipped Orders via the UI

How to add orders not shipped through Skubana via the UI
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Written by Abdullah Wali
Updated over a week ago

Splitting Orders

Split your orders to fulfill them faster
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Written by Abdullah Wali
Updated over a week ago

Merging Orders

Save on shipping by merging orders
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Written by Abdullah Wali
Updated over a week ago

Exporting Orders

How to get your order data out of Skubana
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Written by Abdullah Wali
Updated over a week ago

Restore an On-Hold Order

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Written by Abdullah Wali
Updated over a week ago

Putting an Order On Hold

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Written by Abdullah Wali
Updated over a week ago

Search for Orders

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Written by Abdullah Wali
Updated over a week ago

Creating a Manual Order

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Written by Sandi Isozaki
Updated over a week ago

Skubana FBA Workflow

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Written by Abdullah Wali
Updated over a week ago

Create an RMA

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Written by Abdullah Wali
Updated over a week ago

Splitting Orders

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Written by Abdullah Wali
Updated over a week ago

Clearing Out Unresolved Orders

How to clear out unresolved orders that are created during onboarding.
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Written by Abdullah Wali
Updated over a week ago

Merge an Order

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Written by Abdullah Wali
Updated over a week ago

Orderbot Conflict

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Written by Abdullah Wali
Updated over a week ago

Cancel an Order

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Written by Skubana Support
Updated over a week ago

Resolving an order with Missing Product Info

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Written by Abdullah Wali
Updated over a week ago