Note: Sometimes orders shipping to US territories will require customs. See this article for more info.
To set customs information, open the order edit window by clicking on an order number hyperlink. Then click on the Customs tab.
Choose the Package Contents and Non-Delivery Instructions, and add a declaration for each item in the order, including:
Brief explanation of product
Universal System/code to determine how much duty is needed to pay on the item
The origin of the product. Require to determine how much duty is needed to pay on the item
Cost of the Item
You can also add customs information to products directly in the Products Module so that this information automatically populates when an international order is placed. You can do this in bulk via the Customs tab on the Product Import Template spreadsheet or in the Skubana UI by clicking on a Master SKU in the Products module and going to the Customs tab.