Skubana is moving away from aggregating all inventory into a Shopify fulfillment service called "Skubana Fulfillment" within Shopify. Moving forward, with Shopify Locations functionality, warehouses in Skubana can be mapped to Shopify "locations".
How it Works
⚠️ Note: Before setting your location mappings live, ensure that all locations in your Shopify and Skubana accounts are correctly mapped. Improper mappings may result in channel tracking update failures.
- Skubana will not create default mappings, even if a warehouse and location name are identical. If a warehouse pushing to Shopify does not have an associated location mapping, a notification will appear in SkuAlerts indicating that Skubana will not push inventory or fulfill orders until the mapping is created. In other words, until a warehouse is assigned a mapped location in Skubana, your Shopify account will not receive push inventory and shipping updates from Skubana.
- If multiple warehouses are mapped to the same location, Skubana will aggregate the stock levels of those warehouses and push the sum to the specified location.
- Channel Allocation Rules still apply.
Getting Set-Up in Skubana
- Locations should first be created in Shopify by navigating to Settings → Locations → Add Location. Users can also assign locations to individual products on each product's page in Shopify.
- Navigate to the Shopify Channel Integration window. To locate this page, navigate to Settings → Sales Channels → Select the Sales Channel → Edit → Connection → Edit Integration.
3. Click the “Configure Shopify Location Mappings” button at the bottom.
4. The left-hand column will show the list of eligible Skubana warehouses to link to Shopify locations. Note: This list will only include active in-house, 3PL, and dropship warehouses. On the right-hand side of the pop-up window, all Shopify locations will appear in the dropdown.
5. Map the Skubana Warehouse to the Shopify Location you want it's inventory to route to. Once all warehouses are mapped, click Submit.
6. Click Save in the Shopify Channel Integration window to save all edits.
Once You're Set Up
- If a warehouse appears to not be pushing inventory to Shopify, verify that the warehouse is not excluded at the product or channel level.
- If a product is not stocked at a certain location in Shopify and the mapping in Skubana is pushing to that location, then Skubana will create that stock at that location. However, since Skubana will not push inventory at that time, the stock will appear as a negative number - the number of units required for the order.
In the above example, the "TheThirdMan" mapping existed first in Skubana, but it had not been added as a location in Shopify. After the fulfillment push from Skubana → Shopify, the location called TheThirdMan was created in Shopify with (-1) available stock. The fulfillment was successful, and created this stock at the location, as the order quantity was 1 unit. The next inventory sync will overwrite this value by pushing the true inventory.