If you are receiving the following error when shipping an order: Missing or invalid ship to attention name, then you should check the following:

  1. Is the shipping address a Commercial address? If so, you will need to have a value in the Company field.
  2. Do the Ship To Name or Company fields include any special characters?
  3. Is the Company field 35 characters or less in total (including spaces)? If not, you cannot ship until the total number of characters is 35 or under.
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