Orders that are not processed through Skubana's Shipping module need to be manually marked as shipped. You can make this edit on orders individually or in bulk.
NOTE: Orders in Unresolved, Pending Multi-Channel Fulfillment, Shipped, On Hold, or Cancelled status cannot be marked as shipped.
To manually mark an order as Shipped, follow the steps below:
1. Go to the Orders Module.
2. By default, the Orders Module displays the orders that are awaiting shipment. Select the order you want to mark as shipped using the checkboxes in the left-most column. To Bulk Mark as Shipped, select more than one order. To select all orders, select the topmost checkbox, in the Column Type row.
If the orders are Awaiting Dropship or Awaiting 3PL Export, click the corresponding choices on the Search/Filter pane on the left, then select the records to be marked as shipped.
3. Go to the Edit dropdown menu and click Mark 'Shipped.'
4. On the Create External Shipments window, enter the tracking number and shipping carrier for the selected order, select either Yes or No to indicate whether you want to notify the customer and update the channel where the order is from, then enter the ship date. The tracking number and shipping carrier can be valid values or artificial, the choice is up to you. If you use an artificial tracking number, you may not want to choose to update the customer or channel.
To update multiple orders with the same values, populate the fields in the Bulk Selection row and all orders will automatically update with those bulk options. To input an Artificial Tracking Number to apply to all orders here, enter the tracking number value and click the triangle icon next to that field as seen below.
5. Click Mark 'Shipped' to update the order(s) status to Shipped.