Skubana's Email Templates feature allows you to design email templates for those times when you need to notify customers and suppliers, among others, about the completion of regular, day-to-day tasks in your e-commerce business. You can customize email templates to fit your needs, and you can create as many custom email templates as you want.

NOTE: Setting up your email templates at this time is optional. You may choose to skip this step, and go back to it later once you're settled in and more comfortable with using Skubana.

To Add Email Templates

1. On the Setup Wizard, click the Email Templates panel, then click Set Up.
2. On the Email Template Setup window, click New Email Template.
3. On the New Email Template window, enter the template name, subject line (this will be the subject of the email that your customers will receive), and then begin designing the body of your email on the Template Components field.

When entering the subject line and the body, remember that you can include template information from the Field Replacements section at the right.

The Template Components field allows you to enter customized messages while embedding information from Skubana. When you need to input, say, a customer’s name or address, move your cursor to where you want the information to be located. Then, scroll through the Field Replacements section and locate the information you want to use. Choose from Company, Sales Channel, Recipient, Buyer, and Order/Shipment information. The curly brackets around the information type indicate that the selected phrase is a placeholder that will be filled with the selected information from Skubana when you send the email.

You may click the Toggle button to access the email template’s HTML. With HTML knowledge, Skubana’s email templates become even more versatile. You can completely customize how your email templates will look right in Skubana.

4. Once done, click Save.

With email templates out of the way, you should now start setting up your vendors in Skubana.

NOTE: You can create an email template at any time by clicking Settings on the toolbar, clicking Email Templates on the left sidebar, then clicking New Template on the Email Templates page.

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