SKU Alerts notify you if orders can be merged, an order has been skipped, or if inventory failed to update for certain listings on a channel. These alerts periodically pop up on your screen once Skubana detects the above-mentioned instances happening within your account.
If these alerts appear while you are away from your computer, a number equivalent to the alerts you missed appears in the top-right menu of the toolbar.
To view your SKU Alerts, go to the top right-hand corner of your window, hover over the hamburger menu, and a dropdown will appear where you can click on SKU Alerts.
Below is a sample SKU alert that recommends combining open orders to save on shipping costs. These alerts usually occur when a customer places orders to the same shipping name and address.
To delete an alert, click the x icon under the Dismiss column.
To delete all alerts, click the Delete All button in the bottom left corner. Once SKU Alerts are deleted, they will not reappear.
You may view current SKU Alerts at any time by hovering over the expandable menu in the upper-right corner and clicking SKU Alerts.
List of the SKU Alerts by Sales Channel
Shopify POS DeductStock Failed - Notification
No Shopify Location Mapping - Company Notification
Ebay Token Expiring Soon - Notification
FBA Inventory Sync Failed - Company Notification
Return Request - Company Notification
Not Channel Specific
Postage Balance Recredit - Company Notification
Order Status Change - Company Notification - for when an order is restored
PO Virtual Product Not Assigned To A Vendor Product Failed - Notification
Combine Orders - Company Notification
Deactivated Sales Channel - Company Notification
Invalid Parameter Value To Amazon Marketplace - Notification
Bulk Inventory Reconciliation Failure - Company Notification
No Receivable Product Stock - Notification
Credit Card Expiring Soon - Notification
Channel Health - Notification
Bulk Inventory Reconciliation Success - Company Notification
Shipment Voiding Failure - Company Notification